Registration Officer

Recruiter
CHM
Location
London (Greater)
Posted
10 Jan 2018
Closes
12 Feb 2018
Sector
Charity
Contract Type
Permanent
Hours
Full Time
Our client is looking for two Registration Officers to join their small but busy Registration Department. Post: Registration Officer Salary: £19 – 24K depending on experience Location: City of London (close to Bank tube and Liverpool Street station) Job type: Permanent, full time Our client is the UK’s independent voluntary regulator of interpreters working in the public services. They are a not-for-profit organisation and they uphold standards in interpreting by maintaining a register of professional, qualified and accountable interpreters. The register is publicly available and searchable online. They promote public safety by ensuring that all registered interpreters are qualified and accountable. They have recently moved to light pleasant offices close to the Bank of England and are currently setting up a new register of translators to run alongside the existing register. The roles Reporting to the Registration Manager you will work as part of a team to maintain and update the database, process registrations (including checking documents and evidence provided), deal with registration queries (by mail, email and telephone) and issue letters of registration and ID Cards. You will have responsibility for your own files and will liaise directly with Registrants. You will also communicate with public service users (e.g. the police) to enable them to access the online Register. The roles include providing information to those interested in joining the profession to help maintain and increase registrant numbers. One role will be positioned at a Senior Registration Officer level, helping to coordinate the regular activities carried out by all the Registration team and taking a lead on the new registration requirements for the translation register. With a commitment to providing high quality customer service, the successful candidate will possess good communication skills, including a good grasp of English grammar and syntax for correspondence (note that other languages are not required). You will have experience of inputting and maintaining data on databases along with an awareness of finance and data protection issues that you can apply to your work. With the ability to prioritise and organise your workload, you will manage conflicting demands and priorities. Applicants for the Registration Officer role should have at least one year’s experience and for the Senior Registration Officer role at least three years’ experience in a registration department. Closing Date: 9 am on Monday 29th January 2018 Interview dates: First stage interviews 13th or 14th February 2018. Second stage interviews 20th February 2018, both in London (EC2R). APPLICATION PROCESS: * After you have followed the job board process, you will receive an email from CHM Recruit with further details on how to complete your application * Please check your inbox and spam/junk folder. Our client is committed to equal opportunities and values diversity in its workforce. No agencies please.