Multi-Channel Customer Insight Analyst

Office Holdings Ltd
London (Greater)
11 Jan 2018
18 Feb 2018
Contract Type
Full Time

OFFICE is fast paced, exciting and the perfect place to build your career in fashion. Originating in London, OFFICE offers the best edits of the latest fashion trends in footwear for women, men and kids. People love working for OFFICE because they are encouraged to be innovative, energetic and to make a difference through their contribution to the business.

We are looking for a Multi-Channel Customer Insight Analyst to join our fast paced marketing team. You will be the data expert in the team and the go-to person for customer and marketing performance insight.

You will be responsible for proactively mining and analysing visit and transactional data online and in-store to provide insight into customer behaviour and campaign performance. You will then present this information to stakeholders across the business to help drive and inform the multi-channel marketing strategy.

Experience Required:

Mathematical/Statistics based degree

A minimum of 2 years experience in a data analytics role within a commercial environment, retail would be very desirable.

Excellent statistical analysis skills, a creative problem solver and solid attention to detail are all essential. A proven ability to manage multiple projects and changing priorities coupled with strong communication, influencing and presentation skills. Knowledge of web analytics (Google Analytics) and Adobe Campaign/Neolane. We also require someone that's familiar with database structures and data transfer protocols.

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