Helpdesk Hardware Engineer (Storage)

IT Talent Solutions Ltd
10 Jan 2018
16 Feb 2018
Contract Type
Full Time
Helpdesk Hardware Engineer (Storage) required for my client based in Basingstoke (with around 50-60% work from home) for a permanent role, salary £28-30K. My well established client are seeking a diligent and adaptable Engineer who can provide support for the hardware element of Storage systems. You will be working on Hitachi Data Storage (HDS) systems. Full training will be provided. The training period for this position is around 3-5 months, with roughly 6-8 weeks of that time spent in Germany training (in 1-2 weeks stints). You will be both technical and process driven, with a general IT / hardware background, able to adhere to tight SLA's and provide exemplary troubleshooting for customers. My client are very open to the background of the Engineer they are seeking, but ideally you will possess knowledge around some of the following areas: · RAID / NAS / SAN / Tape based storage systems · General IT / hardware awareness The position will work over a number of different shift patterns - these are: ·Early shift: 6am - 3pm ·Standard shift: 8am - 5pm ·Afternoon shift: 1pm - 10pm ·Late shift: 9pm - 6am These will rotate and you will perform 2 days of each. A typical 'week' will include an early / standard / late shift, usually in 2 day blocks. The shifts may involve working as many as 6 and as few as 4 days in a week, however over a 13 week period it averages out to a 37.5 hour week. This will involve occasionally working over bank holidays, and often over weekends. When you are on the standard shift you will work from the office (roughly 2 days per week), however when working the early shift / afternoon shift these can be worked from home / part worked from home, with the late shift being entirely home working. Due to the nature of the customers you will be visiting, you will be required to be eligible for DBS checks, and some basic financial checks. This is an excellent opportunity to break into the Storage industry in a flexible working environment. Please apply ASAP for more information.