Junior IT Support

United Kingdom
10 Jan 2018
15 Feb 2018
Contract Type
Full Time
Location: St Paul's Salary: 19k p.a. Overview Mintel is a global leader in providing consumer market research, competitive intelligence tools and customized consulting solutions to large organizations. Mintel has been a market leader for over forty years. We have a great opportunity for a talented individual to join the IT team in London, as a Junior IT Support Associate. Working in a diverse global environment, you will help facilitate the business acting as an IT expert, supporting employee equipment which makes our business more productive. Requirements A keen interest in Computers - Software - Networking Good communication skills organised and self-motivated Ability to monitor and complete assigned IT Support tickets Reporting to the IT Support Manager Hours: 8:00am to 4:30pm - Monday - Friday Excellent time keeping is a key requirement As part of the interview process you will be tasked with a computer hardware fault finding test followed by a short written paper assessing your IT understanding Responsibilities Software Support Windows 7 - Windows 10 Microsoft Office Google Applications for Business Bespoke in-house software Active Directory Administration Kaspersky Anti-Virus Hardware System Support Prepare and maintain Laptops Apple IPhones AV equipment in Meeting Rooms Arranging Meeting Room furniture depending on event requirements