Housekeeping Apprentice - Wheatsheaf Hotel - Basingstoke

Lifetime Training
10 Jan 2018
09 Feb 2018
Contract Type
Full Time

• To report promptly for duty, collect your worksheet and key and undertake duties requested by your team leader
• To ensure grooming standards are followed at all times
• To record all dirty/reject linen off your section accurately
• Ensure all keys taken are signed in and out on a daily basis to ensure security of all keys.
• To report and safeguard all lost property ensuring it is all handed in and logged daily.
• To collect cleaning materials and use as instructed
• Clean Bedrooms:
a) Open windows, remove rubbish
b) Strip beds and re-make
c) Wash glasses and crockery and re-plenish tea-trays
d) Dust and polish all fixtures and fittings
e) Vacuum
f) Replenish stationery
• Clean Bathrooms:
a) Remove dirty towels and rubbish
b) Brush and clean toilet
c) Wash bath and tiles
d) Wash sink and surround
e) Clean and polish all mirrors and chrome
f) Re-plenish all towels, toiletries and paper products
g) Wash the floor
• Pack the trolley you used at the end of the day
• Ensure the vacuum cleaner are emptied and cleaned regularly and any problems reported to your team leader or maintenance
• Clean your service area
• Clean and hoover your section of the corridor
• To respect all DND rooms. Any signs still up at 12noon report to your team leader

• To ensure all room service trays are removed from bedrooms and corridors and taken to designated areas
• To ensure all tasks allocated to you are completed and your list is signed at the end of the day by your team leader
• To report any maintenance to your team leader
• To report any smoking / sick rooms to your team leader
• To report any departure rooms with luggage still in to your supervisor
• To be pleasant and willing to help the customer and other members of staff at all times
• To ensure all daily duties are completed
• To deliver a high level of guest care at all times
• To attend all housekeeping meetings
• To work flexible hours and days in accordance with the hotel business and staff shortages.


• To carry out other duties that may be necessary from time to time
• To be aware of and comply with statutory requirements regarding the work place such as health and safety, hygiene, fire prevention and employment law.
• Ensure that correct security measures are taken at all times

Personal Qualities :
• Passionate about developing your skills in the hospitality sector
• A willingness and desire to learn
• High standards of cleanliness and hygiene
• Flexibility to work weekends and evenings

Skills Required :
Good time keeping
Attention to detail
Organised multitasker
Pride in delivering excellent service
Team player who is reliable, honest and able to use initiative

Future Prospects :
Ongoing training and development encouraged by the employer which will give the applicant the opportunity to move on to a full time job.

Training to be Provided :
Hospitality Team Member Apprenticeship - Housekeeping L2
Functional Skills in Maths
Functional Skills in English
Functional Skills in ICT

Other Information :
• Earn while your learn in a job you can be passionate about
• Gain a nationally recognised qualification
• Receive support throughout your apprenticeship
• Gain additional skills through enhanced learning opportunities
• Enjoy fantastic career opportunities
• Be part of a fun and exciting brand!

Things to consider :
The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over. Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

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