Head of Client Services/Client Services Director

£70000 - £100000 per annum
02 Jan 2013
30 Jan 2013
HM/Client services
Holly May
Contract Type
Full Time
Head of Client Services/Client Services Director - Brand Marketing & Social Media - Permanent - £70,000 - £100,000

My client who is an exciting Brand Marketing, Social Media and Events corporation are currently seeking an experienced and motivated Head of Client Services/Client Services Director with a passion for web based projects that incorporate social media and other digital strategies.
You will be working with a leading team of technical, creative and client services members developing a portfolio of leading Blue Chip clients and play a pivotal role in both strategic and operational development and management of the business.
As a Head of Client Services/Client Services Director you will work closely with the board and MDs developing strategic plans for growing the value of an established client base and winning new relationships with leading brands across business sectors.

Key responsibilities:
- Delivering against business performance targets by building long term, profitable client relationships to meet monthly and quarterly targets.

- You will lead a Client Services Team which is already delivering against its targets and take this team to the next level through introducing innovative new services

- You will play an important role in their business strategy function, working with the company's leadership team to deliver against an exciting and ambitious vision.

- You will provide market and client insights to inform and guide decision-making.

- You will bring new and innovative ideas to the business that will help us successfully sell the company's proposition and identify opportunities to expand and create goodwill in the market; both in the UK and internationally.

- You will take ownership of monthly, quarterly and annual sales targets aligned with the operational plans for the business and ensure contractual arrangements which hit the company's profit targets.

- You will lead the company's new business operation

Skills and experience required:
- Experienced in the world of agency selling and client relationship building, with a track record of implementing multi-disciplinary marketing activities within tight time scales.

- Experience marketing in the youth market (16-24).

- Demonstrable in-depth knowledge of the digital agency space and be able to provide insight on the market and current client needs.

- Successful sales of complex service offerings in consulting, design and marketing

- Experience working with national (preferably global) brands.

- Confident analysing data - (preferably with Google analytics and Facebook analytics experience)

- Knowledge of E-marketing, activity and user generated content including blogs, forums, social networking, podcasts, youtube etc.

- Technical experience (worked in technical environment or with a CTO)

This opportunity offers to work with a portfolio of global clients, an opportunity to bring your strategic thoughts, where creativity will have direct impact.

May & Stephens acts as an "employment agency" in relation to this vacancy.

May and Stephens Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of sex, race, colour, nationality, ethnic or national origin, disability, marital status,sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified
May & Stephens Ltd is acting as an Employment Agency in relation to this vacancy.

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