IT Support Apprentice

Baltic Training Services
10 Jan 2018
09 Feb 2018
Contract Type
Full Time

Did you know that the original name for Windows OS was 'Interface Manager'?

Baltic Training and NQC are delighted to be recruiting for an IT Support Apprentice to join their existing team based in The Northern Quarter, Manchester. With offices in Europe and North America, NQC has over 10 years experience in providing technology and insight to global government, automotive and defence sectors.

Due to their continued achievements they are now looking for individuals with a passion for technology to join their team. You won't be expected to know everything about IT as first class training and support is provided but a strong work ethic and a willingness to learn are a must.

About Apprenticeships
A wise man once said, "The bigger the challenge, the bigger the opportunity to grow" Apprenticeships are built around this principle. Apprenticeships are not an easy way out, they are a commitment and a journey on which you will learn to overcome challenges and breakdown barriers.

With the help of employers, an apprenticeship offers a structured and practical approach to learning. You will train in way that supports you, while you develop the skills you need to be successful in the fastest growing sector in the UK. If you're looking to revolutionise the way you learn, you are looking for an apprenticeship.

You will be working alongside existing staff and be mentored and trained to carry out the following duties:

  • Setting up new user email accounts
  • Troubleshooting
  • Providing internal support
  • New projects on systems
  • Closing down user accounts

Training to be provided:

  • Level 3 Advanced Apprenticeship in ICT
  • Level 3 Advanced Diploma in ICT Systems and Principles
  • Networking Fundamentals
  • Mobility and Device Fundamentals
  • Cloud Fundamentals
  • Coding and Logic
  • Business Process's
  • Level 2 Functional Skills (Literacy, Numeracy and ICT)

Skills and qualifications required:

  • 5 GCSE's A-C grades, including Math's and English
  • Passion for IT
  • Great organisational and communication skills
  • Professional
  • Confident
  • Hardware knowledge would be beneficial
  • Be able to take on new responsibilities and understand new technologies

The future is bright
Upon completion of this apprenticeship programme, there are real progression opportunities available. Along with your employer, you may decide to progress onto our level 4 programme and take your training even further.

Salary, hours and benefits

  • £168 per week
  • Full time (37.5 Hours per week)
  • Working hours 9:00am - 5:30pm Monday - Friday
  • Perk Box work benefits

Location and travel
This role is located in the Northern Quarter area of Manchester with easy access to local public transport links from wider areas. There are a number of Bus, Train and Tram stops all within walking distance.

About Baltic Training
Baltic Training are the only apprentice and training provider that offer a completely tech-focused, tech driven training solution. We know there are dynamic, eager, young people out there. Young people who love this fast moving world, just as much as we do. They just need to transform that passion into the skills that employers need.
So that's exactly what we help them to do.

If this sounds like the role for you, get in touch! When we receive your application, the talent scout for your area will be in touch to guide you through the next stage of the application process.

Good luck and we hope to hear from you soon!

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