Probate Case Manager - Manchester

Co op Group
10 Jan 2018
09 Feb 2018
Contract Type
Full Time
Probate Case Manager

Up to £50,000 dependant on experience, plus excellent benefits


Here at Co-op Legal Services our aim is to offer accessible legal advice and support without the jargon. Our customers rate us highly, and we strive to consistently provide excellent customer service at a time when people are often at their most vulnerable. We are looking for Probate Case Mangers to join our Probate team. This is an opportunity for you to join us and make each and every customer's experience a great one, in a business which puts people at the heart of its strategy.

What you'll do

  • As a Probate Case Manager you'll join a team focussed on managing cases from start to finish with work coming in from website, telephone or email enquiries
  • Manage a complex case load of estate administration cases using a case management system
  • You will engage with clients by telephone and email primarily
  • Working in an open plan environment, quite different to private practice, you'll manage a range of highly complex estate administration cases using a case management system
  • Engage with clients via telephone and email primarily
  • You will work closely with a Legal Assistant and effectively delegate tasks to make sure that cases are progressed efficiently
  • You'll be keen to join an alternative business structure too, different from a private practice environment
What you'll bring

  • Fee earning experience
  • Strong interest in probate
  • Previous experience working in Probate or Private Client
  • Excellent people skills with the passion to mentor an individual
  • Deliver excellent customer service
As well as a competitive salary and some brilliant benefits including an industry leading pension, you'll get the chance to develop your skills and progress your career with a business that puts people at the heart of its strategy. We're going on an amazing journey.

Why Co-op?

172 years ago a group of businessmen in Rochdale created an idea that changed the world. They believed that when people work together, they're stronger. And that principles are just as important as profits. They were pioneers. And they left us a legacy that's never been more important or relevant than it is today.

We want to change the world all over again. And we know that to achieve our goal, we need to recruit teams that reflect the communities we serve. We're committed to equal opportunities, and we're re-discovering the pioneering spirit on which a British institution was built. If you believe in our purpose, then join us. And make a real contribution to the revival of an iconic British brand.

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