Sales Professional

Recruiter
House of Fraser - made-to-order Sofa's furniture &
Location
Birmingham
Salary
15606.0000
Posted
08 Feb 2017
Closes
08 Mar 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time

Reporting Relationships:

Reports to Branch Management, Liaises as appropriate with other Branch, Warehouse, After-sales and Head Office personnel.

Role Summary:

To effectively contribute to the performance of the branch operation and achieve consistently high standards in core performance areas.

Core Performance Areas:

  • Undertakes to achieve and exceed personal sales targets that have been previously agreed with Branch Management in line with the needs of the Business.
  • Continuously develops and maintains a comprehensive knowledge of Company products and services to ensure up to date and accurate information is provided to customers at all times.
  • Initiates approaches to potential customers, in line with Company policy and established work practices, in order to achieve a professional, customer focused Company image.
  • Assesses customer needs and provides appropriate and accurate information allowing the customer to make an informed purchase decision.
  • Identifies opportunities for closing sales and obtains purchasing commitments from customers in line with Company policy and established work practices.
  • Promotes the sale of carpet and upholstery protection treatments and optimises use of finance and cash transactions to minimise cost of subsidies and ensure customer satisfaction.
  • Accurately completes, as required, all finance and administration documentation in line with Company policy to achieve the prompt and efficient processing of customer orders.
  • Assists Branch Management with the receipt, checking and optimum positioning of display products and point of sale in line with Company policy.
  • Actively contributes to the management of Health and Safety within the branch in line with the Company Health and Safety policy.
  • Maintains general good house keeping within the branch to ensure the achievement of a clean and professionally presented sales environment.
  • Develops and maintains up to date knowledge, skills and competencies to ensure ongoing ability to perform well in the role.
  • Participates in training as required in line with personal development needs and the needs of the business.
  • Undertakes, as required, other duties in keeping with the general nature of the position.

Personal Qualities:

  • Demonstrates track record of successfully achieving and exceeding targets and objectives
  • Proven organisational skills and attentive to detail
  • Maintains a consistently smart and professional image
  • Demonstrates excellent communication and interpersonal skills
  • Strives to achieve consistently high levels of customer service
  • Illustrates the ability to effectively contribute in a team environment