Robotics Field Service Engineer

10 Jan 2018
09 Feb 2018
Contract Type
Full Time
Cloos (UK) Limited

Job Spec

Employees name


Robotics Service Engineer

Reporting To

Service Manager – Cloos UK Ltd

The Main Objectives of Your Function Are:

1.Fault finding and resolution, in person on-site and via remote support

2.Liaison with parent company to achieve timely conclusion of issues

3.Programming and initial set-up of welding equipment and systems

4.The safe and appropriate use of all Cloos equipment

5.Working with the Service & Installation teams to assist in all activities

Responsibilities: Shall generally include, but not be limited to:

Installation and commissioning of Cloos robotic welding systems

Punctuality / accurate time keeping to customer site

Provision of on-site technical assistance to customers – mainly in the UK & Ireland but occasionally internationally.

Instruction to customers in the operation, safety and maintenance of the supplied equipment both on site and at Cloos UK

Customer service / breakdown support as instructed.

Torch/cable harness repair at Cloos UK

Welding machine repair at Cloos UK and on customer site when required

Post programming robot system site support

New business promotion at new and existing customers

Continued learning & progression of knowledge on all of the Cloos systems & kit

In addition to your normal duties you may from time to time be required to undertake additional or other duties as reasonably required by the Company to meet the needs of the Company’s business.


  • Must be electrically qualified and have experience of working with repairing/servicing robotic equipment.
  • Field based role – Varied. Cloos UK’s customer base is all of UK and Ireland. We have many local based customers but there will,on occasions and sometimes at short notice, be a requirement for travel and nights out (fully expensed by Cloos UK Ltd).
  • General Hours: 8.00am to 4.30pm Mon to Thur & 1.30pm on Friday
  • Salary: Attractive salary negotiable dependent on experience
  • Company Benefits include: Company car + fuel, laptop, mobile phone, 8% generous pension company contribution, company sick pay scheme.
  • Type of Customers include JCB & CATERPILLAR

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