Part-time Credit Control Tamworth

Elite Personnel
11 Jan 2018
09 Feb 2018
Contract Type
Full Time
The Credit Control Administrator will be responsible for:

  • Making phone calls to collect payment from customers, following up previous phone calls and emails
  • Updating credit records and account activity
  • Setting up and maintaining customer files
  • Updating payments received from customers against outstanding invoices
  • Ensuring compliance to meet legal and audit requirements
  • Investigating customer queries
  • Resolving situations with returned goods
  • Managing and resolving escalations, including carrying out any legal preparation work necessary to facilitate payment
  • Working with the Finance Manager to develop the credit control systems to suit the needs of their growing business
  • Work to targets set by the Finance Manager, including regular reporting on progress
  • Liaise with the sales team with regards to any outstanding customer payments
  • Ensuring cheques received into the office are paid into the clients local bank account in a timely manner
  • Producing monthly statements by email and post and distributing accordingly
  • Covering for other staff members on an adhoc basis
  • Assisting the Finance and Admin teams with other admin tasks
Skills you will need:

  • Credit control experience
  • Excellent telephone manner
  • Ability to problem solve and prioritise
  • Ability to work systematically
  • Ability to remain calm under pressure
  • Experience using Sage 200
  • Excellent IT skills, particularly on Excel
  • Willingness to support the office team when necessary
  • A proactive attitude
  • Flexibility to change working hours as and when required
  • Full driving licence
Please apply today!

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