Direct Sales UK Internal A/C Executive - Peterborough

Recruiter
Taskmaster
Location
Peterborough
Posted
10 Jan 2018
Closes
09 Feb 2018
Contract Type
Permanent
Hours
Full Time

Direct Sales UK Internal A/C Executive - Peterborough

Responsibilities:

To be responsible for increasing the turnover and profit of my clients company by growing the customer average order value, total value and order frequency. To be responsible for managing allocated territories to ensure they meet the agreed targets, KPIs and objectives whilst adhering to the sales process. To be responsible for ensuring that my clients customer service is second to none by being pro-active in resolving issues and delivering outstanding customer service.

Purpose/Mission:

To achieve 100% in the CSE's KPI's.

Key Tasks: Functional:

To ensure that the CSE's KPI's are the primary responsibility and focus on a day to day basis.

To implement sales plans to meet the specific sales and profit targets identified in the CSE's KPI's.

Develop and maintain relevant contacts in designated accounts, to establish and develop long-term relationships and increase sales opportunities.

Identify potential new accounts and liaise with all interested parties to acquire these.

Ensure that the database of customers and their contact details are maintained and updated on a timely basis

To grow the database of clients through use of all media, identifying new opportunities and obtaining all relevant contact information

Ensure that sales/orders are processed and prioritized in a timely manner to ensure that deliveries are planned to meet the required delivery date.

Maintain effective internal communications to ensure that all relevant company functions are kept informed of sales objectives and developments in relation to accounts

To liaise with appropriate internal staff and customers to ensure that action is taken to correct any discrepancies clarify any ambiguous information and ensure that service is maintained.

To take responsibility for maintaining current information relating to the use of sales/order processing systems.

To support the company and other team members in the development and implementation of customer care standards in all other aspects of the company's work.

Take responsibility for one's own continuing professional development.

Ensure the company's Health and Safety and legislative requirements are adhered to.

To devise, implement and administer planning and forecasting procedures with customers to increase sales and profits within defined territories meeting and in compliance with sales targets, operating profits (approved sales margins) and other performance measures.

To attend Shows and Exhibitions that promote my clients products and/or services, attending to the interest of our customers at those events and where possible other interested customer groups.

Educational Background:

GCSE level education or equivalent, including English Language and Mathematics, minimum grade C.

Professional Background:

  • Minimum of 2 years telephone sales experience.
  • Knowledge of the Fitness / Leisure Industry.
  • Minimum of 2 years experience of dealing with a customer service focus.

Skills:

  • Adopts a consultative approach to selling.
  • Good keyboard and typing skills.
  • Ideally to RSA Stage II standard typing / word processing or equivalent.
  • Experience of using and modifying computerised databases / High degree of computer literacy.
  • Ability to analyse and evaluate information. Numerate.
  • Excellent verbal and written communication skills.
  • Knowledge of Microsoft Word, Outlook, Dealer, Opera and Excel.
  • Experience in dealing with problem solving and processing customer enquiries
  • Ability to work under pressure with limited supervision, whilst maintaining a high standard of work.
  • Ability to be tactful, assertive and resilient.
  • Ability to be flexible.
  • Mature approach to work.
  • Willingness to maintain own continuing professional development and undertake relevant training and development activities.
  • Willingness and ability to travel between different locations (Help at events and shows from time to time).

This job was originally posted as www.totaljobs.com/job/79154566