Motor Engineer

Gerrard White
Haywards Heath
10 Jan 2018
09 Feb 2018
Contract Type
Full Time
Motor Engineer
Location: Haywards Heath
Salary: £32,000

The Engineering team deal with all aspects of both Insured and TP inspections via image. We use state of the art technology to receive and audit damage estimates prior to authorising repairs to our approved repairer network as well as CNRs (Customer Nominated Repairers).

We process AD claims for car, LCV, Bike and bespoke vehicles via image submitted through our repairers 4th Dimension, Nationwide Accident Repair Centres, Vision and non-approved garages.

We also inspect and deal with total loss claims, valuation disputes, vehicle modifications and technical claim queries.

The Engineering team is a support function for the claims teams and assist in the claim process in order to expedite settlement of claims and mitigate costs.

The Engineering team are based over four sites: Haywards Heath, Tunbridge Wells Chesterfield and Whitstable with assistance from the Motor Engineers Support team.

- Provide support to the Engineering Team Leaders by ensuring delivery of individual performance against agreed objectives, KPI's and SLA's
- Maintain knowledge in specialist areas to improve all aspects of current vehicle technology and technical issues
- Provide technical expertise to department and customers
- Liaise with external suppliers
- Ensure adequate process/controls are applied to identify and mitigate any risks
- Ensure that all tasks and responsibilities are carried out in accordance with the company's vision and values and Customer Charter

ATA VDA as a minimum

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