3rd Line Wintel Analyst

Hays Talent Solutions
10 Jan 2018
09 Feb 2018
Contract Type
Full Time

Wintel, Windows Server and Microsoft Windows Server expereince

A new and exciting opportunity has arisen in Europe's leading independent provider of IT infrastructure services. We are looking for an experienced Security Cleared (minimum SC) Third Line Analyst who will join a large team supporting diverse and geographically spread Wintel customer environments. This role will be primarily focused on delivering a BAU/Project service on a secure client site in Bristol.

Main Responsibilities

  • Designing, developing and deploying of technologies on Windows Platforms
  • Offering solutions and work arounds to incidents/problems
  • Working to SLA's and deadlines
  • Review of services and application delivery
  • Prioritising and managing several tasks at a single time
  • Establishing a good working relationship with wider teams and customers alike
  • Keep up to date with advancements in technology
  • Work with a variety of customers to gain a detailed understanding of their requirements
  • Providing Remote On-Call Out of Hours Support
  • Willingness to Travel (Infrequent)

The Ideal Candidate

  • The ideal Candidate will have experience working in Managed Services, providing specialised support across Windows Server platforms.
  • They should possess excellent troubleshooting skills and demonstrate the ability to make key technical decisions on their own accord.
  • Excellent communication skills, both face to face and on the telephone, whilst having the ability to assess and prioritise tasks without close supervision is essential.
  • A willingness to learn new technologies and adopt new processes is key.
  • Microsoft Windows Server 2008/2012, including clustering
  • Designing, developing and deploying of technologies on Windows Platforms
  • Active Directory experience: ADFS, Group Policy Objects (GPO), Domains, Forrest, Domain Controller Roles, DNS, Permission Models, Delegation, Trust relationships, LDAP/ADSI, Kerberos and Schemas
  • Cloud Computing - Azure AD Connect, AD Sync
  • Understands the interdependency between Active Directory, DNS and DHCP.
  • PKI and Certificate Management
  • Microsoft Forefront suite (FIM/MIM)
  • Quest Tools (Active Roles, Change Auditor, Migration Manager, Recovery Manager)
  • Anti-virus technologies (SEP, SCEP, SPE McAfee)
  • Server Hardware including Cisco UCS
  • Scripting (PowerShell)


  • Windows Server 2016
  • Exposure to Citrix technologies
  • Exposure to Virtualisation technologies
  • Exposure messaging technologies

If this role interests you, please click on to apply now and submit your CV.

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This job was originally posted as www.totaljobs.com/job/79088728