Income Officer

Sellick Partnership Housing
10 Jan 2018
09 Feb 2018
Contract Type
Full Time

Income Officer
Temporary, Full-time

Income Officer required to join a busy team based in Leicestershire. My client is looking for an experienced individual on a full-time, temporary basis.

Responsibility for this role includes:

  • Maximising the rental and service charge income for business accountability, including income collection and debt reduction targets, for a patch of properties, including rent and service charges
  • Dealing with the day to day enquiries from leaseholders on repairs, service charges and year end accounts
  • Preventing at risk accounts from falling into arrears
  • Visiting tenants to collect outstanding rent arrears
  • Analysing tenants income and expenditure and providing advice on negotiating with creditors in order to reduce debts
  • Showing initiative when supporting complex cases of arrears recovery, using appropriate legislation and knowledge
  • Supporting residents in relation to benefit or grant applications and assisting them in setting up bank accounts and direct debits
  • Monitoring rent accounts and setting up repayment plans

The successful candidate will have:

  • A clear understanding of welfare reform and relate benefits
  • A clear understanding of service charge calculations and statements
  • Be able to use tenancy sustainment as an effective tool for debt reduction
  • A clear understanding of court pre-action protocol

If you believe you have the necessary skills and experience for the Income Officer role, please apply now, or contact Laura Smedley-Williams at Sellick Partnership.

Sellick Partnership is a market-leading professional services recruitment specialist operating across the UK. Over the years we have built up an enviable relationship with employers and our expert team of consultant boast up-to-date market knowledge and a strong reputation making Sellick Partnership best placed to help you.

Disclaimer: Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.

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