Credit Controller

Milton Keynes
10 Jan 2018
09 Feb 2018
Contract Type
Full Time
• Reporting to the Credit Control Supervisor • For a designated part of the Accounts Receivable Ledger, collect all amounts owed by the due dates using all appropriate collection methods and escalate as appropriate• Update diarised notes by customer• Log and notify invoice queries and ensure prompt resolution • Work collectively with colleagues to meet departmental KPI’s and deadlines• Organise and attend debt review meetings as necessary • Organise and attend customer meetings as necessary• Provide cover for other Credit Controllers in their absence• Ad-hoc reporting as required
Skills Required:
• Experience in a Credit Control environment• Debt collection experience - predominately by telephone• Conducting meetings with customers and local management• Large customer base • English Language GCSE or equivalent at grade C or above• Excellent communication skills both verbal and written• Good literacy and numeracy skills • Microsoft Excel, Outlook and Word • Ability to obtain precise detail over the telephone in order to raise and resolve issues in an effective and efficient manner• Ability to build an effective and professional relationship with colleagues in order to achieve company targets • Ability to produce clear and meaningful reports• Good organisational skills and ability to work on own initiative• Preferably Studying towards ICM qualification• Preferably able to accurately forecast future receipts• Good team player• Positive attitude
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