Credit Management Rep
Credit Management Representative
Salary from £19,000 - £21,000 DOE
We are currently recruiting for several Credit Management Representatives to work in a Customer Contact Centre for a business in the Poole/ Bournemouth area.
The team are looking for new members of motivated and enthusiastic staff, to deal with a range of consumer queries.
The main purpose of the role is to identify and make contact with debtors to arrange payment dates, and to resolve any issues of disputes.
You will be responsible for ensuring that these sometimes complex situations are managed through to conclusion, using a range of tools and activities available.
Ideal candidates will have the following attributes:
- Excellent communication and customer service skills
- Experience in working in a customer service type role
- A positive attitude with the ability to show empathy and assertiveness
- Great teamwork and negotiation skills
- An understanding of collections activities would be desirable but not essential
This job was originally posted as www.totaljobs.com/job/78825545