Support Analyst Role

Spring Technology
10 Jan 2018
11 Feb 2018
Contract Type
Full Time
Support Analyst / Applications Support /Application Administrator

Duration - 3 months Initial
Rate - £350 (Must use a Umbrella Company)
Location - Cambridge

Background of Role

We have a legacy application developed over 10 years which manages participant communications, data collection and selection developed as a 'thick client' model using a Windows C# client and a MySQL backend. The system is not under active development and has been the subject of a significant documentation exercise. Due to the critical role the system plays in our work it is necessary to provide the technical support and preventative maintenance to ensure continue operations. We also have a project underway to
a) transfer this system to a new secure data location and
b) refactor/replace/retire elements of the application to be replaced by a web & component based application. The importance of the work is 70:30% to the support of the continue operations but 30:70% by effort with the focus on the refactoring work.
The following experience is required:-
* Application support/minor enhancement of existing bespoke developments without loss of service or performance in a Windows and Linux environment.
* Knowledge and experience of the C# programming environment, WPF under DotNET and controlling backend MySQL data systems.
* Experience of applications, resource and performance monitoring and investigations to maintain operations under a production environment.
* Experience of the development of user management, role definition and access management onto a directory based schema such as Active Directory or LDAP.
* (Ideally) Experience of working in a managed code management and testing environment (GIT pressured, ideally exposure to automated testing tools).
* (Ideally) Experience refactoring existing systems onto a new development and deployment environment particularly moving thick client servers applications to a web based environment.
* (Ideally) Experience of web based applications to include PHP/Apache Java/TOMCAT
* (ideally) Development of XML based schemas or JSON interchange formats delivered over REST APIs as the basis of an interconnected systems architecture.
* (Ideally) Exposure to change management and release management practices
* Ability to capture user requirements and develop documentation to a high standard
* Proven ability to maintain the code base, documentation and test harness of a multi-user bespoke application.

Spring Technology is acting as an Employment Business in relation to this vacancy.

Spring Technology is an Equal Opportunities employer; we welcome applicants from all backgrounds.