Head of Intellectual Property IP Operations
You are currently hold a senior operations role in a law firm, private practice or similar professional services environment, with proven experience of change management in the Intellectual Property profession. You should have demonstrable experience of managing and leading process improvement projects, and of developing a team culture to improve customer experience. Experience of strategy development, working as part of a senior management team and liaising at board level are essential prerequisites.
A newly created role, this senior appointment is positioned between the leadership group of the firm, and the leadership board for their renewals business. You'll be leading projects to transform the records and formalities functions, managing a culture of change to effect greater efficiency and improved service to clients. This is an exciting position liaising with stakeholders across the firm, driving strategy and managing change. Flexible working and working from home can be accommodated for the right person.
You'll be joining one of the leading IP law firms in the UK and Europe that builds strong partnerships with clients of all sizes, protecting their IP patent and trade mark portfolios to genuinely add value to organisations. The firm are able to offer a very competitive salary and package with a range of benefits to include generous holiday entitlements and future sabbaticals.