Accounts Assistant Direct Debit Administrator
A Direct Debit Administrator/Accounts Assistant job in Bristol paying £22k-£25k
Your new company
You will be working for a leading Automotive company, who are based in East Bristol. With state-of-the-art offices, and a large growing team, they are currently looking to recruit a Direct Debit Administrator/Accounts Assistant
Your new role
You will be responsible for the Direct Debit process administration from start to finish. This will include the running of ADDACS, AUDDIS, ARRUD reports and ensuring resulting follow up actions are performed, liaising with Billing and Credit Control departments to follow up unpaid DD's, cancellations and amendments, and ensuring business knowledge of Direct Debits Rules and principles is up to date. You will also be responsible for preparing reconciliations of accounts, and creating, monitoring, and maintaining daily reporting which supports and delivers against KPIs and SLAs. You will also create and maintain clearly defined business processes and workflows, and attempt to enhance Direct Debit processes to improve Customer Service.
What you'll need to succeed
You will have a minimum of 12 months experience from a Billing/Credit Control/Direct Debit role. You will have a strong background of delivering excellent Customer Service, and experience from the motor finance industry is preferable. You will have intermediate Microsoft skills, good time management skills, and be a strong communicator with good attention to detail.
What you'll get in return
You will be offered a permanent position, with a competitive salary of £22k-£25k
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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