IT Field Services Engineer

Recruiter
Network IT
Location
Leeds
Posted
10 Jan 2018
Closes
15 Feb 2018
Contract Type
Permanent
Hours
Full Time
Do you prefer to provide IT support in person rather than remotely through an anonymous computer screen? Do you enjoy that different challenge which comes with providing support across various diverse sites each with their different environments and users?

If so, here's the job you have been looking for! A huge, market-leading (seriously, we are talking revenue in the 10s of billions, over 70,000 employees worldwide, been going over 100 years…) logistics company needs a strong IT Field Services Engineer to provide on-site support covering 1st to 3rd line, face-to-face with Users. They'll be responsible for covering the "North East" region which stretches from Derbyshire to Newcastle, but will mostly be in and around the Leeds/Wakefield area.

To fit the bill as their IT Field Services Engineer you are going to have to have a strong technical skillset, not mind travelling where required, and have a background of providing on-site field-based support. Understanding the pressure that comes from having the user you are trying to help stare at you while you fix their problem is essential, as is being geographically mobile from day-today.

They'll provide the Field Services Engineer with a car, laptop, and phone, but you'll need to bring the technical knowledge and customer service knowhow.

Send me your CV to discuss things further!