IT Support Analyst / 1st Line Support

North West England
10 Jan 2018
20 Feb 2018
Contract Type
Full Time
IT Support Analyst / 1st Line Support

Location: Lancashire (Blackburn, Manchester, Preston, Chorley, Bolton, Burnley, Rochdale, Wigan, Oldham, St Helens, Warrington – Good commutes)

To £24k DOE + extensive benefits

Keywords: IT Support Analyst, IT Support Engineer. 1st Line Support, 2nd Line Support, Desktop Support, Active Directory, Service Desk Analyst, SCCM, VMWare, 3rd Line Support, MCSE, MCSA, CompTIA etc.

IT Support Analyst sought by a fast growing software development organisation. The IT Support Analyst will be responsible for the smooth operations of the company wide systems and infrastructure. You will be responsible for working with existing systems, implementation projects and general support duties. You will provide 1st and 2nd line support and monitor infrastructure including, networks, Servers, applications to work on maintaining constant usability and availability.

We will be looking for most of the below:

- Experience working in a 1st line service desk role.
- Experience of working with infratsructure networks, hardware, software and telecommunications.

Desirable but not essential qualifications include:

- Experience of working in an ITIL enviornment.

Fantastic career opportunities for the right individual in a fast paced, yet relaxed office environment. You will be working for a fast growing organisation as they continue to grow.