Quality and Compliance Officer

09 Jan 2018
15 Feb 2018
Contract Type
Full Time
Role: Quality and Compliance Officer If you are meticulous about meeting standards and customer expectations, and committed to improving business performance we have the perfect role for you:- About us: Our aim at Your Health Limited is to ensure that our service users are able to enjoy a freedom of lifestyle whilst receiving excellent levels of care. We take great pride in our care homes and domiciliary care service to ensure attention is paid to the importance of respect for our resident and the continuance of personal dignity. Our dedicated team of staff are, highly motivated and committed to maintaining excellent standards of care and are in tune with each resident’s individual requirements to ensure maximum comfort, well being and happiness. We recognise the intrinsic value of people and we respect each of our resident’s uniqueness and varying needs. About the role: Your local office base will be our registered office in Swadlincote Derbyshire, however; we expect the successful candidate to spend a significant amount of their timevisiting our care homes across the country carrying out internal quality monitoring inspections. A key part of the role will be to ensure that all of our nursing and residential homes are compliant in all areas. Knowledge of CQC regulations, HSCA, and infection control are essential along with knowledge/experience of managing a care home, supporting people with dementia diagnosis and person centred care. A car driver is essential for this post. Above all else you must have the ability to work flexibly around the service delivery needs. What we offer:. Working Hours – 40 hrs per week (12 month Contract) part time hours will be considered for the right applicant. Competitive Salary based on experience Range £23,000 - £25,000 per annum Company Car Company Pension Scheme DBS checks and training costs / time to attend training, are fully funded by the company 33 days per annum holiday entitlement (inclusive of bank holidays) What you will be doing: To ensure that the service we provide is fit for purpose, is consistent and meets both external and internal requirements. This includes legal compliance and customer expectations. Liaising with managers and staff throughout the organisation carrying out internal quality monitoring inspections. Advising on changes and how to implement them and providing training, tools and techniques to enable others to achieve quality standards. Making sure the company is working as effectively as possible to keep up with competitors. What you will bring: A respectful, courteous and compassionate nature and belief in giving your personal best at all times Experience in inspiring and leading a hard working team of staff. Knowledge and skills to make a real impact to the quality of care in our homes. Good communication skills. Reliability and flexibility to support the nature of the business. Required Qualifications/Experience: Experience required at management level of care home services. Must be fully conversant with CQC Key Lines of Enquiry (KLOE’s). We are a supportive and forward thinking organisation. We have a central office team that supports all of our homes with quality assurance, health and safety, payroll, accounts and HR. Closing date for applications is 19th January 2018 We reserve the right to close this vacancy when sufficient applications are received. As we often have many applicants for jobs at Your Health Limited, we regret that we will only be able to contact those applicants who are short-listed for interview. Therefore, if you have not heard from us within two weeks of the closing date, please assume you have not been short-listed for interview on this particular occasion.