Team Leader - KYC On-Boarding Customer Due Diligence - Bank - Manchester

Recruiter
Emponics
Location
Manchester
Posted
09 Jan 2018
Closes
15 Feb 2018
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Customer Due Diligence and On-boarding Team Leader .Manchester We are currently working with a major banking client based in Manchester on a large scale remediation programme and are looking for a number of people to join their team to lead small teams initially on a 6 month contract basis that could be extended . Looking ideally January starters . To be considered, you will need to have experience managing a team within a customer service environment. Ideally you will have maintained corporate customer relationships and possess a knowledge of Know your Customer (KYC) and Customer Due Diligence (CDD). Your main responsibilities will include: ·Managing a team of analysts facilitating inbound and outbound calls relating to requests for KYC/KYB documents for their accounts in Commercial and Business banking ·Working with remediation analysts to gather required documentation from clients ·Maintaining a high level of customer service Your skills and experience will ideally include: ·Team leader and/or management experience ·Strong stakeholder management skills ·Excellent communication skills ·The ability to take ownership and follow up on issues and queries in a timely manner ·KYC and CDD knowledge