Engineering Resource and Planning Coordinator – Telecoms - Manchester

FT Select Ltd
09 Jan 2018
15 Feb 2018
Contract Type
Full Time
Coordinator - Telecoms Engineering Resource and Planning – Manchester Our expanding Telecoms customer deploys a team of networking field engineers around the country to install and implement networking technology on client sites and in Data Centres. They have an immediate need for an energetic, enthusiastic, organized and resourceful coordinator to join their busy operations team. They schedule and manage each day many site assignments, and numerous information support requests to support over 800 clients. This is headed up in their Manchester offices and supported by their highly dedicated operations team. They’re hoping to increase as they grow their efficiency and operating levels by a considerable margin while still providing, excellent services, care and support for their clients. Their clients are a range of SMEs and blue chip clients with major and global brands, who require highly responsive and proactive scheduling and high standards of client support with excellent planning and follow-through. If you enjoy fast-paced work and you take a meticulous and resourceful approach to your tasks, we are interested in hearing from you. This position involves a high volume of communicating with clients and internal staff as well as systematic record keeping and monitoring to challenging service levels. You should be a competent user of MS Office/Excel and have great communication skills, working with both internal departments, field engineers and customers alike. You will allocate engineers and kit to jobs, using your organisational skills to utilise them which best suits them and the business in relation to proximity of locations, priority of jobs, timing issues etc. Ideally you will have worked for a technical services department and done a similar coordination role. Telecoms experience is preferred. Location – Manchester Salary – upto £24k plus bonus and benefits Ref - 885254