NCS Programme Coordinator (IG00494)

09 Jan 2018
15 Feb 2018
Contract Type
Full Time
Ingeus was founded on the core belief that with the right support, everyone can progress and flourish in life. Over 2,700 Ingeus employees work across 11 countries to help people take control of their education, their careers, their health and their future. Ingeus has grown to become a leading provider of employment and health programs, services for young people, training and skills support and probation services across the globe. We are always looking for new ways to tackle the social challenges of today, only delivering services that we know will make a lasting difference to individuals and communities. Ingeus’s team are dedicated to designing the right support for each individual to help them progress into work and life. We work with partner organisations from the public, private and third sectors that share our commitment to delivering excellence with integrity. Role Objectives The NCS Coordinator will report into the NCS Programme Manager and will provide day to day support to deliver the NCS programme in assigned districts within the East of England, working toward the NCS trust and Ingeus’ internal operational targets. The NCS Coordinator will be accountable for day to day coordination activities. This is is full time permanent position based in our Youth team, located in Basildon. Key Accountabilities Work with the NCS Programme Manager to create a programme for NCS delivery in assigned districts within the East of England. Being the point of contact for Young People and Parent/Guardians who are assigned to the NCS programme. Work with the NCS Programme Manager to ensure activity is within set budget. Evaluate on programme delivery and make amendments to ensure continuous improvement. Update and submit all necessary documents and data required, in line with the Compliance and Audit Framework. Keep internal systems up to date including the Salesforce system (NCS database). Oversee on programme activities, ensuring quality of delivery and being on hand for troubleshooting as required. Develop and maintain relationships with key stakeholders to maximise ongoing involvement with NCS programmes. Coordinate graduation activity with input from the NCS Programme Manager and the graduate team. Being the point of contact for delivery staff. Support with training and upskilling of delivery staff. Work closely with internal and external stakeholders to build and maintain effective working relationships. Adhere to Health, Safety and Safeguarding guidelines and ensure these are prioritised as part of the planning and delivery. Ensure that risks and incidents are escalated appropriately. Experience Confident using Microsoft office packages including outlook and excel. Experience of coordinating projects. Administration experience. Experience of working with groups of young people aged up to 17 residentially, outward bound or direct delivery youth work, or equivalent, in a voluntary or paid capacity. A sound understanding of safeguarding and risk management. Experience of building and maintaining relationships with key stakeholders, both internal and external; able to engage with people from diverse backgrounds and communities. Strikingly positive attitude and integrity, with ability to inspire and lead teams; a flexible approach to work and willing to go the extra mile to make a difference. Why join us? Over 2,700 Ingeus employees work across 11 countries to help people take control of their education, their careers, their health and their future. Be a part of our success story! In return for your hard work and making a difference to our clients’ lives, we provide a competitive benefits package including a free day’s annual leave to enjoy your birthday! To find out more, please apply and we will contact you to discuss the opportunity. Additional information: Candidates who progress through the recruitment process will be subject to an Enhanced DBS check. This organisation is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment.