Credit Controller

Bainbridge International Ltd
08 Jan 2018
18 Feb 2018
Contract Type
Full Time
Credit Controller Reporting to: Finance Director Date: Dec-17 Hours:full time permanent, 37.5 hr week 8:30 to 17:00 Salary:£20,000 Benefits:Contributory pension, free on-site parking, life assurance, 25 days holiday JOB ROLE Bainbridge International is a long established market leading company in the leisure marine industry based in Hedge End. The credit controller is responsible for ensuring that the customer accounts are well controlled with debtors promptly and effectively chased, payments accurately recorded, and customer risk managed appropriately. Effectively chase overdue customer debt (both UK and worldwide in GBP, EUR and USD); phone and email follow up, putting accounts on stop as necessary, initiate legal process with external debt collection company. Postmonies received on toNAV 2015 (whether electronic, cheque, credit card/ PayPal or cash receipts) and correctly allocating these payments against outstanding balances. Process customer credit card payments on line. Process PayPal receipts online including periodic transfer of funds to bank account Deal with and resolve any customer queries liaising with customers services, sales and warehouse depts as required. Review and release on stop orders in a timely manner. Review all new customer accounts and propose credit limit to FD using Experian/ Lloyds protection and send new customers welcome letter. Proactively monitor any changes in customer credit risk from Experian/ Lloyds and propose any limit amendments to FD. Update NAV 2015 with changes. Generate monthly statements and periodic reminders for sending to customers (either electronically or posted) Complete daily bank reconciliations for all trust bank accounts Ensure customer details are kept current on NAV 2015 Provide Lloyds with daily osmo report and monthly overdue debt listings Open and distribute post daily Other duties as required from time to time by the FD PERSON SPEC Good confident communicator who can form effective long term working relationships with customers Consistently reliable with high level of accuracy and integrity Highly organised with good attention to detail Self starter SKILLS SET Must have credit control experience dealing with customers by phone Must be used to dealing with high volume customer ledgers (1000 active debtors) and transactions. Excel and MS office (word/ Office365, SharePoint). Experience of using ERP systems, ideally Microsoft Dynamics NAV 2015 Experience of using credit finance companies preferable Experience of the leisure marine industry is beneficial Experience of working with multiple currencies is essential