Infrastructure Engineer - East Ayrshire
FPSG's exclusive client is one of the largest Professional IT Support and Maintenance companies in Scotland. They are currently seeking an ICT Support Engineer to join their team, experienced in providing excellent customer service, a passion for problem solving and meeting the desired resolution. In return you will join a highly skilled, enthusiastic team filled with likeminded individuals. The client strongly believes in personal development for employees who are motivated by solving problems, working to achieve the desired outcome along and passion for technology. Role Responsibilities * Providing existing customers with 2nd and 3rd Line IT support both onsite and remotely. * Finding resolutions within the pre-defined service level agreements. * Working with other Field/Service Engineers to co-ordinate work and visits. Person Specification * Excellent understanding of IT Support including remote support. * Must have previous hands on with Microsoft server products, Office 365, working with third party software, VMware and Hyper V knowledge is a must. * Preferable hands on working with WAN/LAN based products, Routers, Switches and VLANs. * Solid problem solving ability is a necessity, ability to focus under pressure and arrive at the desired outcome for all parties. This role is ideally suited to someone with 3 years + experience in an office based ICT Support role, with an HND or equivalent qualification and understanding of Microsoft based network environments. Reward In return our client will reward you with a competitive permanent salary, employee benefits package and a rewarding company culture and atmosphere. Next Steps To be considered, please Apply now along with your CV, salary expectations and current notice-period. Equal Opportunities FPSG is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief and age.