Change Manager

Recruiter
Unspecified
Location
Reading
Posted
12 Jan 2018
Closes
09 Feb 2018
Contract Type
Permanent
Hours
Full Time
My client a highly successful name in business process outsourcing are recruiting for a Change Manager to join the Service Operations team. Dealing with remote management of customers network security, servers and cloud, the client now requires a Change Manager on a permanent basis due to an exciting period of expansion.
The role will consist of managing the Change Management elements of the service provided by the client, including chairing the CAB board and ensuring RFCs meet required standards for implementation.

Primary responsibilities include:
Managing the Change Portfolio, including the CAB meetings, issues and agendas
Managing vendors, including change building, testing and implementation
Identifying and analysing risk mitigation
Communicating regular updates and reporting
Working closely with the service desk and service delivery teams when required

Skills and experience required:
Solid understanding of the change process, issues and challenges
Technical understanding of a network and infrastructure environment
ITIL Change Management certification (or equivalent)
ITIL v3 Foundation certification, with a preference for ITIL v3 Practitioner

This is a fantastic opportunity to join a leading organisation who can offer superb career progression and development, and invest the utmost in their peoples training and development.

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