Health Care Support Worker
Casicare Nursing Agency currently require HCAs / Care Assistants to cover shifts within the West Yorkshire, Lancashire and Manchester. In return for your hard work you will be given excellent rates of pay. all our candidates are given a full training package delivered at out onsite training academy. We offer training in all aspects of Healthcare including Care certificate as well as mandatory subjects and complementary. Many of our temporary staff go on to take permanent positions within their placements. JOB DETAILS Job Title: Health Care Support Worker Accountable to: Registered Nurse / Home Manager JOB PURPOSE The post holder will: Undertake the role of assisting the professionally qualified staff in the delivery of all aspects of care so as to ensure patient focused care is delivered safely and in a timely manner. Provide clinical support as required to help ensure the efficient and effective running of the ward/department at all times. DUTIES AND RESPONSIBILITIES MANAGEMENT RESPONSIBILITY The post holder will: Report all accidents/untoward incidents and ensuring relevant documentation is completed. Undertake delegated responsibilities from the senior ward based staff. Develop an awareness of the cost implications and exercise economy when using or ordering medical supplies. Participate in the investigation of complaints and incidents. Participate in the promotion of safety, well-being and interests of the patients, staff and all visitors to the clinical area. Participate in the appraisal system. PROFESSIONAL The post holder will: Maintain good relationships, communications with all disciplines Maintain good relationships and effective communication with patients, relatives and carers. Actively participate in ward or other group meetings. Contribute towards the implementation of Patient Care. Keep up-to-date with current issues and developments in nursing and healthcare. Ensure that information processed for both patients and staff is kept accurate, confidential and secure in line with the Data Protection Act (1998) and the Security and Confidentiality Policy. EDUCATION & TRAINING The post holder will: Take responsibility for pursuing his/her own development in accordance with an agreed personal development plan. Assist in the teaching and supervision of other members of staff. Participate in creating an environment conducive to the acquisition of further knowledge and skills. Participate in the orientation of new staff. After appropriate training, participate in patient education and health promotion programmes. Attend all mandatory training/update sessions. CLINICAL The post holder will: Assist registered staff in the assessment, planning, delivery and evaluation of nursing care. Assist and enable patients in achieving the following aspects of daily living activities: to achieve and maintain personal hygiene and appearance to ensure that the patients intake of drinks, fluids and food is documented accurately and when necessary assist patients in feeding and drinking as well as making dietary decisions achieve patient’s optimum mobility and physical comfort using all available equipment and manual handling techniques where appropriate maintaining patient’s privacy and dignity maintaining patient’s independence and identity prevention of pressure area damage through good nursing care contribute in the effective care of the dying patient so as to ensure the patient dignity in death assist in the performance of last offices maintain cleanliness around patients bed area assist with the general tidiness and presentation of ward / department environment. Support the patient when transferring between departments. Receive and relay oral and written messages in a courteous and explaining nature. Act as a messenger under the direction of the trained nurse with other departments e.g: pharmacy, pathology, radiology, stores. Undertake clerical duties under the direction of the ward manager or named deputy. Talk with patients and offer them support when anxious or distressed. Use appropriate communication skills in the presence of any aggressive or abusive behaviour. Keep up-to-date with all internal communications attend ward meetings Assist in developing an environment that supports the value of nursing care. Carry out clinical duties in accordance with National, and local standards and policies. Advise patients/clients of the promotion of health and prevention of illness. Take responsibility for the correct use and operation of medical equipment in accordance with relevant Casicare and national guidance. Assist in the monitoring of standards of care within the Casicare’s Governance Framework and agreed priorities, contributing to audit where appropriate. The above indicates the main duties of the post that may be reviewed in the light of experience and developments within the service. Any review will be undertaken in conjunction with the post holder at least annually RISK MANAGEMENT It is a standard element of the role and responsibility of all staff of the Casicare that they fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards. RECORDS MANAGEMENT / DATA PROTECTION ACT As an employee of the Casicare, you have a legal responsibility for all records (including patient health, financial, personal and administrative) that you gather or use as part of your work within the Casicare. The records may be paper or electronic ,you must consult your manager if you have any doubt as to the correct management of the records with which you work. HEALTH AND SAFETY REQUIREMENTS All employees of the Casicare have a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. Employees are required to co-operate with management to enable the Casicare to meet its own legal duties and to report any circumstances that may compromise the health, safety and welfare of those affected by the Casicare undertakings. CONFIDENTIALITY AND INFORMATION SECURITY As a Casicare employee you are required to uphold the confidentiality of all records held by the home, whether patient records or Casicare information. This duty lasts indefinitely and will continue after you leave employment. All information which identifies individuals in whatever form (paper/pictures, electronic data/images or voice) is covered by the 1998 Data Protection Act and should be managed in accordance with this legislation. EQUAL OPPORTUNTIES The Casicare provides a range of services and employment opportunities for a diverse population. As a Casicare employee you are expected to treat all patients/customers and work colleagues with dignity and respect, irrespective of their background. RESEARCH The Casicare managers all research in accordance with the requirements of the Research Governance Framework. As an employee of the Casicare, you must comply with all reporting requirements, systems and duties of action put in place by the Casicare to deliver research governance. SAFEGUARDING VULNERABLE PEOPLE (CHILDREN/ADULTS) All employees have a responsibility to protect and safeguard vulnerable people (children and adults). They must be aware of child and adult protection procedures and who to contact within the Casicare for further guidance. All employees are required to attend safeguarding awareness training and to undertake additional training appropriate to their role. PROTECTION OF VULNERABLE ADULTS/CHILDREN (DBS) DBS Disclosure checks are carried out for all new appointments who have access to children or vulnerable adults or other positions of Casicare which are exempt from the Rehabilitation of Offenders Act 1974. Disclosures are also requested for existing staff who voluntarily apply for a different job within the Casicare, which is subject to DBS checks, and are successful. INFECTION PREVENTION Protection of patients from healthcare associated infection (such as MRSA and Clostridium Difficile) is everyone’s business. All healthcare workers have a duty to provide clean, safe care by observing basic hygiene i.e. washing hands (soap & water; alcohol gel) before and after contact with the patient and the clinical environment. Clinical staff additionally must practice Aseptic No Touch Techniques for invasive procedures and aftercare. CODE OF PROFESSIONAL CONDUCT Those staff who are in professions where registration with one of the regulatory bodies is mandatory in order to practice, have a responsibility to abide by their professional code of conduct. Failure to do so may result in disciplinary action being taken which may result in the termination of your contract of employment. GENERAL COMPETENCY ON DATA QUALITY All staff are personally responsible for the quality of data entered by themselves, or on their behalf, on Casicare’s computerised systems or manual records (paper records) and must ensure that such data is entered accurately, in a timely manner to ensure high standards of data quality in accordance with Casicare’s Information Quality and Clinical Record Keeping policies.