Field Service Engineer-Swindon

CK Group
11 Jan 2018
09 Feb 2018
Contract Type
Full Time
Preetha Sampath is recruiting for a Field Service Engineer to join a global leader in the Medical device industry covering their clients around the Swindon area on a permanent basis. This is a fantastic opportunity to join a well known company that is offering an excellent salary of £30,000pa to £35,000pa depending on experience. The main responsibility of the Field Service Engineer will be to effectively deliver complete technical service and support for all equipment and to be the industry leader in providing Technical Services across a wide portfolio of medical equipment. Additional responsibilities of the role will include: • Commissioning and installing machines at either Company or Customer sites • Effectively servicing the whole range of water plants machines in accordance with manufacturers and local UK requirements • Effectively delivering service on other products within the company portfolio to maintain productivity when no water plant work is local • Efficiently diagnosing faults and repairing machines • Flexibility in providing emergency cover and undertaking maintenance to meet machine availability requirements • Completion of detailed service reports recording all required information for all work undertaken. • Maintaining accurate stock records for all inventory held and managing inventory levels to deliver a high first time fix rate • Maintaining complete monthly reports to record time spent on activities not captured on service reports • Providing out of hours telephone support for Water Plant installations on a rota • Representing the Company in a professional and service oriented manner • Maintaining all Company assets in good condition • Providing support and coaching to customers where required • Proactively maintaining and extending own and others skill base and technical knowledge through personal development and training • Establishing & maintaining communication & partnership with customers, team members and business contacts The Field Service Engineer should have the following skills and experience: • Electro-mechanical engineering background supported by a technical qualification (e.g. ONC/HNC) • Previous experience as a Field Service Engineer (Water Treatment and/or 3 phase preferred) • Experience of working in a highly customer driven organisation • Strong Customer focus - Customer is priority attitude • Strong team player, with flexible approach yet able to work unsupervised and under pressure Please note that your CV should show exact dates of employment (month and year) and any gaps of a month or more should be explained. CK Group is an Equal Opportunities employer and welcomes applications from all who meet our selection criteria. If you do not hear back from us within 5 working days of your application for this role, it means that on this occasion you have not been shortlisted for the next stage of the recruitment campaign. Entitlement to work in the EEA is essential. Please quote reference ENG40812 in all correspondence