CRM Executive

Recruiter
Charter Selection
Location
Farringdon
Posted
11 Jan 2018
Closes
13 Feb 2018
Contract Type
Permanent
Hours
Full Time
A globally recogised business travel company are seeing a CRM Executive. A confident CRM Excutive, with a ‘can-do’ attitude who likes working with a broad range of people, has excellent attention to detail and is methodical and organised, has an interest in technology and enjoys dealing with data.

Business Development:

- Develop and maintain a key facts library of important data points around the business
- Work with the pitch team to maintain the bid library, ensuring entries are organised, current and reviewed as appropriate
- Source contact information for prospects as identified by the Global Markets Development Manager

CRM:

- Manage and report on data quality in the Salesforce system
- Run scheduled reports and distribute to leadership as appropriate
- Ensure all users are regularly updating information
- Ensure CRM adoption around the business
- Keep the salesforce library updated
- Manage 3rd party technology integrations and the introduction of external apps into CRM
- First line support for business users and the training of new starters