Customer Analytics Manager/12 Month FTC

Ccr Recruitment Limited
10 Jan 2018
09 Feb 2018
Contract Type
Full Time
Customer Analytics Manager/12 Month FTC Leeds - £300/£350 a day My client has a fantastic opportunity for a self-motivated, highly numerate Manager to make a significant difference within a well-established and rapidly growing financial service provider. This role has exposure to departmental leaders across operations so presents an opportunity to learn through collaboration as well an opportunity to further develop analytical skills and business understanding. The primary responsibilities are to: •Manage and coach a team of Graduate Analysts •Identify opportunities to further improve sales and customer satisfaction through analytical support of these departments •Take ownership of initiatives; liaising with stakeholders and managing controlled delivery Business Development •Drive continual improvement of existing processes across Operations and beyond •Support through analysis and insight the creation of new products and new routes to market •Understand the operational business model and propose, develop and deploy strategies to create measurable improvements •Challenge the received wisdom on process and the use of people and technology within the organisation •Develop management and leadership skills with a view to taking on management responsibilities in the near-term Preferable knowledge or experience within: Ideally will come from one of the "big four" companies •SAS / SPSS / SQL •Any analytical coding experience •Any Operations or Finance experience •Clear, logical analytical approach to problem-solving •Detail / accuracy focussed but also able to see the bigger picture •Ability to investigate data, find trends, forecast performance and provide insightful recommendations Essential •Degree (minimum 1:1 in a maths based subject)