IT Administrator/ 1st Line Support

Location
Gravesend
Salary
£25000 - £31000 per annum
Posted
12 Jan 2018
Closes
09 Feb 2018
Ref
00077918
Contact
Recruitment Genius Ltd
Function
IT
Contract Type
Permanent
Hours
Full Time
IT Administrator/ 1st Line Support
(Permanent)

£25k - £31k (Negotiable)
This family business has been established for nearly 30 years and grown significantly over that time and now has several business streams including construction services, security, and facilities and cleaning.

With a broad range of clients based across the UK they have satellite site offices across the country with their head office based in Gravesend Kent. Their business is driven progressive and dynamic!

The Role: IT Administrator/ 1st Line support
Working with the head of IT / HR and supporting a diverse range of users both in the main office and satellite site units.
Job role:
- Providing a support and troubleshooting service for all Microsoft Office Packages
- MS 2008 -R2 / 2012
- Providing support and troubleshooting / backup for SAGE - accounting, payroll & Simply HR
- Managing software and hardware maintenance & up grades / installations for up to 27 PC's / Laptops across various sites
- Supporting and maintenance of WAN, LAN and Wi-Fi Email internet and intranet servers
- Document controller
- Assisting in the provision of innovative solutions and IT road mapping to drive and support continued business growth
- Escalating issues as appropriate and supporting the resolution
- Creation and maintenance of Asset Register
- Router Management and Maintenance
- Intranet Maintenance and backup
- Maintenance of email portal and Website
- Development and maintenance of Delivery Management Software in liaison with IT provider
- Other General office Duties
Essential to have:
- A minimum of 6 months IT support / network support experience
- Minimum CompTIA A+ Qualification / CCNA or equivalent
- Exceptional communication skills
- A drive and passion to grow the job role and progress your technical career through proactive learning and study
- Knowledge of SQL
- Local with Clean Driving Licence

If you think you are right for this position of 1st or 2nd Line IT support technician, please click apply now!

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