Spare Parts Co-ordinator
Spare Parts Co-ordinator
Blueprint Recruitment is currently working with an award winning and customer focused Gas Turbine business. Due to the continued success and growth within the company they are now recruiting for a Spare Parts Co-ordinator to be based out of their site in the Aberdeen area.
Reporting to the Spare Parts Supervisor you will have responsibility for the quotation of all spares as required by the customer and will utilise your collaboration skills in liaison with peers and key stakeholders to solve problems, improving performance to achieve business targets and customer satisfaction. As Spare Parts Co-ordinator you will maximise sales revenue and demonstrate commitment to surpass internal and external customers' expectations. Your existing understanding of manufacturing/automotive industries and sales processes will act as a foundation to you identifying areas of improvement between quotation and customer order delivery. Crucial to this role will be your ability to drive continual improvement processes working with various disciplines ensuring a smooth and timely transition from customer order to customer delivery. By enhancing the spares sales process capabilities together with your exceptional appreciation of the customer deadlines you will have success in turning customer-driven requirements into profitable solutions in line with our business strategy. This position will be up to 6 months.
DUTIES & RESPONSIBILITIES:
o Provision of quotations in a timely manner to our clients.
o Supply supportive information to customer enquiries.
o Following up quotations submitted on a regular basis.
o Assist if required with expediting overdue orders.
o Overview customer orders and report any delays to Spare Parts Supervisor.
o Processing orders into our system in a proactive manner in order to maintain output and performance indicator spread sheets.
o Proactively work with purchasing to assist with the review of stock levels.
o Notify our clients of any delays in a courteous manner.
o Maintain and update CRM Systems.
o Determine field performance of Aftermarket equipment through telephone contact.
o Notify Spare Parts Supervisor in a pro-active manner of any potential late deliveries.
o To engage in any other activities requested by the Spare Parts Supervisor.
SKILLS & EXPERIENCE REQUIRED
Able to understand, evaluate and apply technical information
Anticipates the impact of change and rises to the challenge, with the ability to accept risk and uncertainty
Adept at exercising good judgement (sometimes with incomplete information) whilst being constrained by tight deadlines
Be willing to provide colleagues with the information they need to complete their tasks and eliminate roadblocks
Be quick to identify critical information and respond appropriately
Able to apportion time effectively to complete tasks
Able to define, work within and improve business processes based on immediate and future business needs
Will be energised by challenges and drawn towards opportunities
Confident and professional when representing the company in person and in writing
Aspiring and keen to advance within the organisation
Personal and Interpersonal
A strong sense of customer focus (internal/external)
A candid team player who collaborates with peers to solve problems
Firm and diplomatic when negotiating
" Good standard of High School education or equivalent
" Working knowledge of sales environment
" Working knowledge within a manufacturing or automotive environment
Skills, training or special knowledge
" Computer literacy (including good command of Microsoft Office - Excel, Word and Outlook)
" Working knowledge of CRM systems
" Working knowledge of ERP systems
If you are interested in the position and have the experience and attributes required then please get in touch. Send a Word Document CV to Robert Gilchrist by email or call to discuss the position in more detail.
Due to the potential level of response we are unable to contact all applicants
Please contact us on for more information.
This position may be one of numerous opportunities we are handling that you could have an interest in pursuing. If you have not been in touch with us before please call us on or email your contact and we will make sure the most relevant consultant gets back to you as soon as possible.
Please note that we never send CV's out without your prior consent.
View all our jobs at
Blueprint Recruitment Limited offers the services of an employment agency for permanent work and an employment business for temporary work.
This job was originally posted as www.totaljobs.com/job/79007005