Night Waking Support Workers

Elysian Field Limited
08 Feb 2017
08 Mar 2017
Public Sector
Contract Type
Full Time

Night Waking Support Workers

POST: Permanent.

Salary: £9.00 per hour.

  • 22 Days Holiday
  • Your Birthday as a complimentary day off
  • Allocated parking space
  • Mobile phone.
  • Tablet
  • Mileage allowance is paid when travelling on company business.

Elysian Field Ltd is a rapidly growing Accommodation Services provider, specialising in providing accommodation and support services to young people, including assessment units and Residential Children’s Homes.

We have grown over the past 6 years from 2 people to a team of 22. We are forecast to have 35 employees by Christmas and this is an exciting opportunity for a highly committed, focused and dedicated individual to join a rapidly expanding company with a very bright future, and take advantage of future opportunities to grow and develop with the company.

We invest heavily in our people, and have a track record of supporting staff through external training and development programs to encourage and enable them to achieve their goals. We are also a very friendly group who operate a relaxed yet highly professional, focused and committed attitude to work - it’s all about 'getting the job done’

We require experienced Night Waking Support Workers who have excellent written and verbal communication skills to report to our Senior Manager with a dotted line to our Service Delivery Director. Whilst our offices are in Edgbaston, the homes you will be working in are all in Coventry.


You must be able to evidence you have worked with young people from the ages of 16 - 24 years for a period of not less than 12 months. The role is advertised as being 'required to be an essential car user’ as you will be required to travel to different houses throughout the night, of which a mileage allowance will be paid.

Hours of Work are a rolling rota of 40 hours per week - 4 nights on 4 nights off. It will therefore include Weekend and Bank Holidays.

You must have excellent written, verbal and communication skills in English.

The roles and responsibilities of the Night Waking Support Worker are but not limited to the following:

  • Ensuring the health, safety and welfare of the young people accommodated is paramount at all times.
  • Ensuring that the safety and security of the building is as it should be at all times - check at the start of every shift and report any damage or repairs to the Housing Manager and Office Manager by email immediately with photographic evidence.
  • Ensure that you are aware of all persons entering and leaving the building at all times.
  • Personally be aware of all people in the building at the start of your shift and all non-residents have left the building no later than 21:30hrs.
  • Before entering a room, always knock and wait until the young person comes to their door or gives you permission to open the door before entering.
  • To check if a young person is in the room at the start of your shift - proceed with the following: After you have knocked the door a few times, still explain to them that you are entering the room as you are checking to see if they are ok. Then enter the room to see if they are in, upon leaving make sure the door is then closed securely.
  • Ensure that all emails and texts are read and responded to immediately upon starting your shift.
  • Ensure that you have read all referrals and risk assessments of all young people accommodated.
  • Ensure all information on how young people were prior to finishing your shift.
  • Ensure that all emails are sent to the support workers giving information of any concerns regarding individual young people that may have arisen during the shift.
  • Ensure the communal areas are cleaned and tidy - encourage and support residents to clean up in the kitchen area after cooking etc.
  • Ensure that you have all contact information on young people.
  • Ensure you know where feasibly possible the whereabouts of all young people.
  • Ensure that you are aware of the procedures to follow, should a particular young person not return or not notify you of their return. (This information must be handed over to you by the day support workers). Ensure that you have a full description of young people accommodated in the building. (This will be found on the system).
  • Do weekly checks of smoke alarm systems and email immediately the Housing Manager of any faults and cc Office Manager in to email.
  • Discourage ALL young people from sitting around in the communal area until early hours of the morning chatting and watching TV. The exception to this, is if a young person is worried or has any concerns or issues that they need to talk about or feel unwell.
  • Males and female residents are not allowed in each other’s bedrooms.
  • No illegal Drugs or Alcohol are to be brought in to the house or consumed on or near the property.
  • Any young person who returns heavily under the influence of alcohol or any other unknown substance are to go to be encouraged to go their room, and checked during the night on their wellbeing. Try to ascertain what they have been drinking and or taking if drugs are suspected, do not however, force this conversation if it has the likelihood of it turning the young person to present challenging behaviour.
  • NO smoking building.

Due to the nature of this role, any offers made will be subject to an Enhanced DBS check and 2 professional references.

If you are interested in applying for this role please submit your CV with an accompanying letter explaining why you think you might be the best candidate. The quality of your accompanying letter will be part of the decision making process and will be informative of your written communication skills.