Personal Injury Claims Handler

Recruiter
Matt Burton Associates Ltd
Location
Birmingham
Posted
10 Jan 2018
Closes
09 Feb 2018
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time

Personal Injury Claims Handler
Based: - Birmingham
Salary - up to £28,000

Who you are

You will be the newest member of the team based in Birmingham. You will be great at dealing with a large case load of Motor Personal Injury claims within a busy office. The team itself is well established within the business and has a great reputation.

You will have experience with Credit Hire Fraud and Negotiation, Insurance Fraud, Third Party Claims Process, Personal Injury and PI Fraud

Key responsibilities:-

  • Dealing with telephone queries, day to day within agreed service criteria
  • Reviewing cases and workflow in a proactive manner and taking action to move claim forward, referring where necessary
  • Dealing with and liaising with clients, third parties and third party representatives as appropriate
  • Ensure work prioritised effectively
  • Case ownership - to deal with a portfolio of 200 PI claims from beginning to end, referring upwards in accordance with licensing levels
  • Awareness of and compliance with service criteria throughout work
  • Ensure personal targets are met
  • Responsible for own personal and professional development and advancement.


You're great at

  • Prioritising work load
  • Establishing relationships and building trust with clients and policy holders
  • Working on your own initiative
  • Being a part of a team
  • Accurately accept and process new instructions
  • Case Ownership - dealing with claims cradle to grave
  • Adhering to FCA regulations


Bonus Points

  • 22 days holiday (plus bank holidays - holiday increases with tenure!)
  • Pension
  • Paid overtime
  • Child Care Vouchers
  • Life Assurance

This job was originally posted as www.totaljobs.com/job/79136324