Operations Administrator (Financial Services)

Easyweb Recruitment
Tunbridge Wells
10 Jan 2018
09 Feb 2018
Contract Type
Full Time
Operations Administrator (Financial Services)

Looking to develop your career with experience in an award-winning business in the financial services industry? Our client is now looking to recruit a number of hardworking, articulate people to join their Operations teams where you will play a key role in providing their award-winning service to their customers. They have a number of roles that will be fixed term until Summer 2018.

Position: Operations Administrator
Location: Tunbridge Wells, Kent
Job Type: Full Time, Fixed Term Contract
Hours: Monday-Friday 8:30am-5:00pm
Salary: up to £21,000 + study support + benefits
Benefits: Prorated holiday based on 22 days holiday for the year; Contributory pension scheme; Paid study support for qualifications; Maternity / paternity scheme and childcare vouchers; Holiday buy scheme; Free social events.

About the role:

They have excellent career development opportunities if you are looking to progress your knowledge and experience further.


- Day to day administration of their products, including any enquiries received by phone, email and post.
- Processing your workload in accordance with procedures, external, internal compliance, regulatory requirements and product rules.
- Processing client requests and documentation, ensuring the smooth running of administrative services to meet with internal and external service level agreements.
- Ensure compliance with FCA Regulations at all times, with breaches / suspected breaches reported immediately.
- Developing a knowledge and understanding of the organisation's services and products, continually considering the FCA’s principles of treating customers fairly.
- Maintaining accurate records on paper and electronically using databases and other client systems.
- Co-operate with all other teams to ensure efficient operating processes and a positive client experience.

About you:

- You will hold a minimum of 5 GCSE Grades A-C, including Maths and English (or equivalent).
- Some office based experience.
- Excellent attention to detail with the ability to work to with high volumes.
- Good IT software knowledge including MS Office (in particular Excel).
- Strong verbal and written communication.
- Ability to organise, prioritise and meet deadlines.
- Able to work hard in a fast-paced environment.

You may have experience of the following: Operations Administrator, Financial Services, Office Administrator, Administrative Assistant, Admin Assistant, Financial Administrator, Office Assistant, Customer Service, Finance Assistant, Accounts Assistant etc.

This vacancy is being advertised by EasyWeb Recruitment, the UK’s leading Online Recruitment Agency. The services advertised by EasyWeb Recruitment are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of gender, race, disability, age, sexual orientation, religion, or belief, and we confirm that we will gladly accept all applications.
This job was originally posted as www.totaljobs.com/job/79041533