IS Infrastructure Manager - Server and Storage Team

Pladis Global
10 Jan 2018
09 Feb 2018
Contract Type
Full Time
The job we are offeringIS Infrastructure Manager - Server and Storage Team

pladis has a fantastic opportunity for an IS Infrastructure Manager to join the Global IS team to be based at our site in Liverpool (Binns Road) where you'll be responsible for our Servers and Storage. You'll be leading a small geogrpahically dispersed team and have the opportunity to develop your career in a truly global organisation. The role will involve some travel.
As part of our transformation and evolution, there's never been a better time to join our IS team.

The Centre of Excellence function maintains the infrastructure that is critical for the deployment of all pladis enterprise class systems. This includes the network,servers and storage, enterprise applications & databases, end user builds, identity management and collaboration tools..

The Server and Storage Team operate as one of 6 teams within the Centre of Excellence function, and have a global remit, responsible for all the Yildiz Holdings server and storage infrastructure. Hardware is located in the Binns Road data centre and at other data centres and sites, globally. This is a key senior role within the function.

The team are located in the UK, North America and Turkey.

The pladis Global IS family is at the heart of our business and critical to our continued success and growth as an organisation.

Making a difference
(How the role contributes to our success)

Right now we’re redefining our global infrastructure and introducing new and exciting services and technologies, which will allow us to optimize and transform our business, enabling us to achieve greater efficiencies and be ahead of our competitors.

Our multi-lingual service desk is world class and our performance is way above the industry average . Yes… we’re proud of that achievement!

You’ll have the opportunity to work with leading edge technology in a fast-paced, ever changing landscape and be empowered to make decisions on a daily basis in a collaborative and supportive environment.

We offer recognised training certifications and genuine global opportunities for career progression.

We think the IS team is a truly special place to work where you’ll be given the flexibility and freedom to explore ideas, demonstrate your passion and make a difference from day one.

Key accountabilities and deliverablesTo be credible and successful in this role, the Team Manager will operate across three main areas:

•Develop the strategy for corporate computing services including servers and storage across the global footprint. This includes any pladis datacentres and the integration with Cloud based services.
•Liaise with the IS Lead Architect to ensure that the strategic solutions for Server and Storage align to the global vision
•Develop and recommend advancements in the areas of the technologies the pladis IS Group are responsible for, including the development of concurrent virtualisation and cloud strategies to produce a global roadmap.
•Workiing with the IS Lead Architect, prepare requests for pricing (RFP) documentation and work with third party suppliers and the internal procurement teams, in the identification and procurement of technical solutions.
•Provide technical recommendations to application developments teams and business managers.
•Define and carry out benchmark exercises to ensure appropriate design and performance of services.

•Define the standards for the deployment of all server and storage related infrastructure.
•Define all the processes necessary to ensure server and storage deployments are in line with the professional delivery of IS services.
•Define, document and review all aspects of service delivery within the infrastructure environment, including monitoring, capacity, backup & recovery, support and maintenance, security and access to third parties.
•Working with the DR Manager, define and develop the ongoing DR strategy to continually improve recovery times and ensure team readiness, and, undertake DR testing bi-annually.

•Provide staff management activities including appraisal and objectives setting for a technical team of direct reports.
•Ensure the server & storage team attain service level agreements.
•Ensure the server & storage team maintain the server and storage infrastructure in all pladis sites, and, at any location hosting pladis / Yildiz infrastructure worldwide
•Produce training plans as required to ensure development of required skills for team members.
•Own, prepare and update delivery plans working with the Project Management Office.
•Act as lead co-ordinator with any third party supplier or vendor to ensure positive outcomes for pladis, to include, organising review meetings, confirming project plans, overseeing deployments and reviewing supplier documentation.
•Interface will all IS Managers and IS staff and contribute in a positive manner to ensure successful delivery outcomes for the IS Group
•Lead by example and undertake any reasonable task as required within the remit of Server & Storage Team Manager

Essential Experience, Skills and QualificationsTechnical expertise in server and storage technologies.
Displays necessary competencies required to design and deliver architectural roadmaps in line with IS strategic requirements.
Strong leadership ability.
Administration and problem solving skills that will ensure focused delivery by the team
Technology background
Experienced in a medium to large sized organisation

Desirable Criteria
Proven track record within an IS environment
Recent team leader / manager experience
Demonstrate technical proficiency /hands-on skills within the last 3 years
Relevant vendor specific qualifications or industry certification in ITIL / Architecture / IT
Tertiary level education

Other personal attributes
Self motivated
Fluent communicator
Remains focused on the end goal
Collaborates easily across different cultures and nationalities
Prepared for travel as required, in country and overseas
Ensures flexibility in approach required for delivery across a global organsiation
Initiative lead
Language skills in either Turkish, French or Arabic
UK licence holder

What we're looking forAs proud bakers and chocolatiers and custodians of iconic global brands, we don’t compromise on the quality of ingredients in our products or on the people we hire. We are looking for entrepreneurial spirits who share our passion for bringing happiness to our consumers and who embody our Winning Traits.

We’re not for everyone and that’s OK; you need to be purpose-led, resilient and positive to succeed here because we expect pace and agility, we insist on collaboration and demand accountability. But if that is your thing, then pladis offers global ambition, a clear Vision and roadmap for success, challenge, and unrivalled opportunities to learn and make an impact.
Winning Traits and BehavioursPurpose Led - Energised by our promise to deliver happiness to the world with every bite.
Agile - Ever evolving, never satisfied and never standing still.
Collaborative - Works with others for mutual success, transparent, a win-win seeker
Positive - Self-motivated, optimistic, courageous and inspiring.
Resilient - Quick to adapt to change, fast learner and persistent in the face of setbacks.Goal 21 is the roadmap for success for the pladis family of companies. It defines the way things are done, and gives us the powerful tools and motivation we need to win, defines what it will take for us to achieve our Central Idea (“to promise happiness to the world with every bite”) and unifies our journey across the wider Yildiz Holding family of companies. The product of our combined experiences, G0AL21 is an acronym that looks forward to 2021 and describes four powerful enablers that will differentiate us in the market, helping us to achieve commercial success in our markets and inspiring us to win: · GOYA - Actively engaging with the wider world, not being trapped in the narrow world of our normal experience · 0 Defect – Continually raising our standards, not fearing failure if failing leads to being better · Alignment – Working together towards a common goal while respecting diversity, it is fair decision making not consensus or compliance · Leader - Aspiring to be the leader in a selected category, geography or market
Company OverviewIn 2016, Yildiz Holding, CEEMEA’s largest food company, brought together its core biscuit, chocolate, and confectionery businesses; Godiva Chocolatier, United Biscuits, Ulker and DeMet’s Candy Company. We subsequently brought together our iconic brands; Godiva, McVitie's and Ulker, and formed pladis. This allowed us to combine three centuries of baking and confectionery expertise and together we form a $US5.2 billion business, positioning us as a global leader in the category.

We are a global biscuit and confectionery company with operations in 120 countries across Europe, the Middle East, Africa, Asia and the Americas. pladis has 36 factories in 13 countries and employs 26,000. With a commitment to “promising happiness to the world with every bite”, we delight consumers with products in sweet and savory biscuits, wafer, cake, chocolate, gum and candy categories.

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