Enforcement Officer

10 Jan 2018
09 Feb 2018
Contract Type
Full Time

Account Enforcement Officer - £16,000 and excellent bonus potential, Great city centre location.

This role will be mainly the general management of accounts at enforcement stage including liaison with defendants, clients, enforcement staff and third parties.

Core duties and responsibilities
· Making contact by phone to defendants, clients, claimants solicitors
· Conduct one to one interviews with clients
· Responding promptly and efficiently to telephone queries to defendants, clients, claimants solicitors
· To identify opportunities where we can provide a better quality of service to our clients and increase revenue.
· Daily management of warrant caseload.
· Updating case notes.
· Liaison with outside agencies on enforcement issues.
· Converting to payments
· Agreeing and setting payment arrangements
· Giving objective information and escalation consequences of non-payment
The ideal candidate will have worked within a customer service environment with good administration skills. A willingness to undergo specific training, including Ilex training is required. You must be able to undergo a basic criminal record check and ccj check.
This is a great opportuiny to work for a professional and growing organisation.
Please Apply today online or contact Laura Hammond 0121 2002535 or email

Tate is acting as an Employment Agency in relation to this vacancy.

This job was originally posted as www.totaljobs.com/job/79029080