Payment Services Directive Specialist

Metrobank/ Metro Bank
London (Greater)
10 Jan 2018
09 Feb 2018
Contract Type
Full Time
Do you love working with cutting edge technology? Are you driven, dynamic and highly efficient? Are you amazing at supporting your customers when they need you the most? If yes, then we may have the role for you!As a PSD2 Specialist, you will provide second line support to Metro Bank colleagues for PSD2/API related queries. You will be supporting IT Operations with the on-boarding of new third party providers who wish to use our Metro Bank APIs.So what would you be doing?...• Using your initiative to resolve any PSD2 issues that may have not been discovered previously
• Acting as the main point of contact between IT and external providers to complete the on-boarding process
• Taking ownership to enhance procedures and processes as the API industry develops
• Completing FCA notifications when a provider is denied/restored access to Metro Bank APIs
• Preparing Metro Bank style communications relating to any status changes
• Supporting business delivery and readiness for future API functionalityYou need to be this kind of person…• Passionate about providing unparalleled levels of service and convenience for customer
• Prepared to stick at something – we get nervous if someone has jumped from job to job
• Able to work and learn quickly in a fast paced, fun and dynamic environmentAnd whilst we always aim to train for skill where possible, on this occasion we are looking for someone who is already able to do all these wonderful things...
• PSD2 & API knowledge
• Proven track record of query and issue resolution
• Experience working with third party providers
• Comfortable with technology concepts and solutions
• Evidence of supporting and delivering change would be great, but is not essential
This job was originally posted as