Engineering Stores Supervisor

The Curve Group
10 Jan 2018
09 Feb 2018
Contract Type
Full Time

Job Title: Stores Team Leader
Reporting To: Stores Manager
Location: Crewe, CW1

IESA are an International Business Process Outsourcing (BPO) organisation managing its customers' indirect material spend via an integrated e-procurement platform. Their client list includes multinational organisations such as Astra Zeneca, Jaguar Land Rover, Carlsberg, Premier Foods and NSG.

Working with a high profile client in the Crewe, we are in the position looking for a strong Engineering Stores Supervisor to join IESA Ltd.
In 2011 IESA were brought by a private equity firm by the name of Gresham. Gresham's buyout plan is to take advantage of their growth in the outsourcing market, expand into the international market and also expanding them into new verticals.

They have invested £23m for a majority stake. IESA have grown from strength to strength: increasing their turnover by more than double in 6 years; making an acquisition in 2017; and more recently moving into new premises to accommodate their growth!

Role Definition:

A customer facing role providing excellent customer service to the Client. You will support the Stores Manager in ensuring service levels and contractual commitments to the Client are achieved whilst maintaining the Stores to a high standard.

Job Description:

  • To consistently deliver exceptional customer service and maintain a professional and courteous relationship with the Client
  • To support the Stores Manager in directing the daily operations of the Stores
  • To assist the Stores Manager with the supervision of the day to day duties of the Stores Personnel, including:
    • Goods receipting of stock
    • Supplier returns
    • Stock deliveries
    • Rotational stock checks
    • Recording of stock locations for new products required for Stores
    • Recording of stock adjustments and appropriate action to follow
    • Housekeeping
  • To ensure the daily operations of the Stores are in line with Company process(es) and procedures
  • To monitor compliance with Health and Safety within site operations and to ensure adherence to the Company's Health and Safety Policy at all times
  • To issue stock products to the Client
  • To source and make available supplier catalogues and product reference material for the Client
  • To expedite all outstanding purchase orders in timely manner when required
  • To accurately and efficiently record goods delivered into the stock control system
  • To release products on back order for delivery to the Client
  • To confirm customer deliveries in a timely manner
  • To ensure approved documentation is accurately completed and authorised where necessary
  • To complete stock deliveries in line with Company standards (within one working day of receipt of goods)
  • To conduct rotational stock checks
  • To record stock locations for new products required in store
  • To record stock adjustments and to action as appropriate
  • To maintain a high level of housekeeping in line with Company standards
  • To attend site meetings when required to discuss any issue(s) within store and to follow up appropriately
  • To carry out such other duties which are consistent with the nature and responsibilities of the job role

Competencies Required:

  • The ability to demonstrate and drive IESA's Company values:
    • Champion Change
    • Render Recognition
    • Embrace Partnership
    • Exude Pace
    • Deliver WOW
  • The ability to work on own initiative and with a proactive approach
  • The ability to work effectively under pressure and to strict deadlines within a rapidly changing business environment
  • The ability to manage, motivate and elevate Team performance so to maintain a professional and credible relationship with the Client
  • The ability to build rapport and Client engagement through effective communication and interpersonal skills

Skills Required:

  • A positive attitude with the ability to deliver excellent Client experience and satisfaction
  • A good team player with the ability to respond efficiently and effectively to the needs of the Client
  • Strong interpersonal and communication skills, both verbal and written
  • Effective decision making and problem solving skills through sound intuition and reasoning
  • Strong attention to detail with a high level of accuracy
  • Proficient planning and organisational skills with a methodical and logical approach
  • Excellent IT skills with proficient use of Microsoft Outlook, Microsoft Word and Microsoft Excel

Knowledge Required:

  • Sound knowledge of SAP applications advantageous
  • Working knowledge of Stores, inventory management and stock control systems

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