Customer Due Diligence and On-boarding Analysts - Bank - Manchester

Recruiter
Emponics
Location
Salford
Posted
10 Jan 2018
Closes
09 Feb 2018
Sector
Accountancy
Contract Type
Contract
Hours
Full Time

Customer Due Diligence and On-boarding Analysts - Bank

Manchester

6 months contract

We are currently working with a major banking client on a large scale remediation programme and are looking for a number of analysts to join their team in central Manchester . They are looking for January starters but there may be flexibility moving past that as they are looking for a number of people .

To be considered, you will need to have telephony experience in a call centre environment where you have maintained corporate customer relationships and possess a knowledge of Know your Customer (KYC) and Customer Due Diligence (CDD).

Your main responsibilities will include:

•Facilitating inbound and outbound calls relating to requests for KYC/KYB documents for their accounts in Commercial and Business banking

•Working with remediation analysts to gather required documentation from clients

•Maintaining a high level of customer service

Your skills and experience will ideally include:

•Excellent communication skills

•The ability to take ownership and follow up on issues and queries in a timely manner

•KYC and CDD knowledge


This job was originally posted as www.totaljobs.com/job/79110602