Customer Service Administrator (Financial Services)

Recruiter
Tate
Location
Exeter
Posted
10 Jan 2018
Closes
09 Feb 2018
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time

Our client on the outskirts of Exeter is looking for a bright and enthusiastic Customer Service Advisor/Administrator to join their busy team.

This is an exciting opportunity for a methodical individual to work as first point of contact for a successful, well established company. Suitable candidates will have a proven background in an inbound customer service team, be a clear communicator and have strong IT skills with the ability to pick up new systems efficiently. A keen eye for detail and accuracy is essential.

Knowledge or past experience in insurance, finance or medical services is highly desirable.



Main responsibilities will include:


.Offering an exceptional customer experience to all callers


.Maintain and update customer service policy databases


.Checking for anomalies on documents, prior to processing


.Processing client queries and claims


.Running reports


.Positively promoting the company by the quality of your work


This role is best suited to a highly organised individual who pays attention to details and enjoys building good relationships. In return for your skills and commitment, our client will offer you a starting salary of £17,500 increasing after a successful probation period with additional benefits. If this sounds like something you would be interested in, then please get in touch today, we would love to hear from you.

Tate is acting as an Employment Agency in relation to this vacancy.


This job was originally posted as www.totaljobs.com/job/78832647