Learning Delivery Account Manager

Recruiter
Wade Macdonald Associates.
Location
Reading
Posted
10 Jan 2018
Closes
09 Feb 2018
Sector
Education
Contract Type
Permanent
Hours
Full Time
Learning Delivery Account Manager - Central Reading (various travel to national sites) - £40,000 - £50,000

My client is looking for a Learning Delivery Account Manger to join their new and growing team. This is a key client and a supplier facing role where you will be accountable for managing relationships with their clients through the delivery of contracted services.

Responsibilities:

You will work closely with the internal business units and will take ownership for all aspects of engagement and client management to ensure that service excellence is achieved.

Part of this role will be to negotiate, implement and manage governance controls to ensure all agreed deliverables and service levels are achieved.

Implementation of timely administration across all clients and associates including invoicing, time-sheets, contracts and general administration queries.

Internal reporting on the status and financial position of all projects.

To be considered for this role:

Have experience of managing large and complex client facing learning and development engagements.

Have the ability to manage expectations, challenge, and to debate and negotiate client needs.

Have effective management, delivery and development of contractual agreements.

Strong strategic and tactical problem solving.

Ability to continually strives for excellence and improve service delivery.

If this role sounds of interest to you, please get in contact with Christina McGuire at Wade Macdonald!!

Learning Delivery Account Manager - Central Reading (various travel to national sites) - £40,000 - £50,000

Applications are encouraged from all candidates meeting or exceeding the minimum criteria for the role regardless of age, disability, gender, orientation, race, religion or ethnicity.


This job was originally posted as www.totaljobs.com/job/78958521