Inbound Customer Claims Handler

10 Jan 2018
09 Feb 2018
Contract Type
Full Time

Inbound Claims Handler / No experience necessary/ £15600 to start on / Fulwood, Preston

A fantastic opportunity for an Inbound Claims Handler for a reputable insurance company has become available in Fulwood, Preston.

No experience in needed so this is an amazing 'foot in' to your career in Insurance.

You will work for an insurance company who works with reputable clients such as Direct Line, British Gas plus more. Due to continued growth you will be joining the expanding department which deal with British Gas customers who would like to make a claim on their white goods.

You will be liaising with claimants, insurers and suppliers to ensure complete customer satisfaction. You will do this by primarily taking inbound calls however you may be required to make some outbound calls and respond to emails as an when. Therefore a fantastic telephone manner and computer literacy are essential. No specific insurance experience is needed to be considered for this role.

We`re looking for candidates with great Customer Service skills gained from either a telephone or face to face environment. You will take a short maths test, typing test to see what level you`re at - not to catch you out (and don`t worry, you can bring your calculator). You will then take part in a 30 minute face to face interview and know whether you`ve been successful in landing your new career within 24-48 hours!

The minimum requirements to be considered for this role are;
- 2 years customer service experience.
- No more than 4 jobs in the last 3 years (With ALL gaps explained).
- Good typing speed
- Great telephone manner

You will start on £15600 and offered a salary increase after 6 months service. Then following another 6 months service another pay rise will follow. After 12 months with the company you will have yearly appraisals as well as other opportunities to progress onto other teams where, as with the appraisals you may be offered a pay rise. The current General Manager started off in this role - we generally recruit for entry level roles and progress from within!

To apply for this role please send your updated CV or call 01772 252111 for more information.

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