Junior ecommerce Analyst

HR GO Belfast
10 Jan 2018
09 Feb 2018
Contract Type
Full Time

My client are Agilists specialising in developing enterprise eCommerce systems built on the world leading Hybris platform.

They are a certified SAP Hybris development partner and recognised IBM Business partner operating two Hybris delivery centres of excellence in UK and Poland - Wroclaw.

eCommOps Analyst

Primary Functions:

  • Fielding and resolving incidents/requests raised by Eclipse's eCommerce client base
  • Having a full understanding of the future Eclipse AWS automated cloud solution
  • Assisting our DevOps team with deployments, rolling restart and agile delivery stories where appropriate
  • Assisting with process improvement within production and delivery, always keeping continuous delivery/integration at heart
  • Assisting our clients to maximise their websites in a production environment focusing on availability and performance
  • Provide technical guidance to, and communicate effectively with clients
  • Continuously identify opportunities and recommend improvements to resolve business issues to enhance client satisfaction and strengthen relationships
  • Be the subject matter expert for the production eCommerce solutions delivered by Eclipse
  • Provide documentation for known issues, problems and operational tasks
  • Promote best practices, tools and processes for production solutions

Knowledge & Experience:

  • Educated to a degree level in a technically related subject
  • Incident and request management and a basic understanding of the concepts of ITIL
  • A basic understanding of the Agile methodology
  • Prior experience in any of the following technologies will be an advantage although full training will be provided:
    • Java
    • Linux
    • Hybris
    • AWS
    • Docker/Kubenetes/Terraform
    • Network management
    • Dynatrace
  • Experience of fielding calls for Clients/Partners

Once you join , you can count on:

  • Environment to learn in and develop among our experienced staff
  • Work in various and interesting agile projects for variety of customers
  • Unique, vibrant and enjoyable working atmosphere
  • Rewarding salary and attractive benefits package

This job was originally posted as www.totaljobs.com/job/78974359