Domestic Claims Adviser

Recruiter
ST DAVID RECRUITMENT SERVICES
Location
Cardiff (Caerdydd)
Posted
10 Jan 2018
Closes
09 Feb 2018
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time

Domestic Claims Adviser

£Competitive Salary

Cardiff

Permanent, full time

ST5880



Our client specialises in the provision of claims management and loss adjusting services. They deal with various insurance related claims and provide exceptional customer service to our clients and customers.

If your interest lies in assisting people following a domestic claim we’d love to hear from you. If you already have solid customer service experience you’ll be provided with excellent training to assist you in excelling in your role.

You’ll have full responsibility for each individual insurance claim you deal with. The key to success will be constant contact with policyholders to ensure first class customer service. You’ll also be registering new claims while liaising with our contractors to help bring each claim to a swift and successful outcome.

It’s not just about the talking, it’s the listening too. Our claims can be diverse, so you’ll need to have superb empathy skills, take a neutral view and remain calm when the pressure is on. Additionally you’ll have the ability to put yourself in the customers shoes.



The ideal candidate will have:

  • Excellent customer service skills within an office environment
  • Domestic claims experience
  • Proven ability to work on your own initiative as well as part of a team
  • Strong organisational skills and the ability to prioritise your workload
  • Excellent telephone manner
  • Strong communication skills - both written and oral
  • Accurate keyboard skills
  • Excellent IT skills


This job was originally posted as www.totaljobs.com/job/78794327