Field Service Engineer

10 Jan 2018
09 Feb 2018
Contract Type
Full Time

Field Service Engineer - £35,000 - Permanent - Dorset - Mechanical/Electrical/IT/Software Experience Required

Your new company
A cutting-edge research company renowned for developing sophisticated, high value instruments are searching for a Field Service Engineer to expand the support function and to provide exceptional technical support across the UK, USA and Europe.

Your new role
70% of your new role will be travelling within Europe, USA and ROW to carry out installation and commissioning of high value equipment. Whilst out on client site you will be required to troubleshoot/problem-solve the instruments and customer issues, calibrate and maintain instrumentation, remove software/drivers and troubleshoot IT faults and documents/report on faults/fixes to the R&D and Software Development teams.

What you'll need to succeed
You will have a background in working with Electro-mechanical instrumentation and will have strong exposure to fixing IT faults (Hardware/Software). Furthermore you will have a good understanding of basic electronics, soldering, use of related hand tools and test equipment. Throughout your work, you will demonstrate good organisation and excellent customer service skills whilst being flexible to the business' demands. Therefore, when not travelling you be required to work at Head Office.

What you'll get in return
You will receive a salary package circa £35,000 and will benefit from holiday, pension contribution and free parking. All travel expenses will be paid in advance where possible and a company laptop and iPhone are also provided.

What you need to do now
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