High Value Client Manager - Insurance

Recruiter
Connect2Staff
Location
West Malling
Posted
10 Jan 2018
Closes
09 Feb 2018
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time

Working within the Partnerships Team, the Insurance Account Manager is responsible for providing administrative and relationship support to manage both new and existing clients and ensuring they receive the service and support required.

Role Responsibilities:

*Developing and maintaining excellent working relationships with clients, brokers and intermediaries
*Delivering excellent customer service by responding swiftly to queries and concerns from clients
*Maintaining detailed knowledge of new and existing products
*Ensuring credibility with clients by maintaining detailed knowledge of current market conditions and competitors' products
*Administering insurance schemes including issuing of policy documentation and processing premium returns
*Preparing renewal presentations for insurers and clients
*Ensuring compliance with regulations and procedures as laid down by the regulatory framework by keeping up to date with all changes
*Working with underwriters to adjust schemes where necessary in order to meet client demand
*Working with the Head of Partnerships to identify new business by identifying and exploiting opportunities in the local market
*Supporting the introduction of new products and promoting them through regular visits and communication with clients and brokers
*Consulting on the most effective cover for a particular need
*Working closely with internal partners to deliver first class service
*Supporting the Head of Partnerships in maintaining and retaining first class relationships
*Monitoring and reporting on performance against agreed targets
*Producing marketing literature and website content to support marketing campaigns
*To refer to a manager when any work falls outside their area of knowledge or expertise

You will have previous corporate account management experience, handling large value clients. You will be experienced in face to face client interaction with excellent negotiating skills. Experience within the insurance industry or other financial services business is essential.

Commercial Services Kent/Trading Ltd is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.


This job was originally posted as www.totaljobs.com/job/78777129